Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka

Hewa Diddenige Upul Indrajith; Fauzul Mafasiya Fairoz

doi:doi:10.11648/j.jhrm.20180601.15

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Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka

Hewa Diddenige Upul Indrajith, Fauzul Mafasiya Fairoz

Published in Journal of Human Resource Management (Volume 6, Issue 1)

Received: 12 March 2018 Accepted: 30 March 2018 Published: 5 May 2018

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Abstract

This research aims to enhance the understanding of the relationship between management quality and workforce quality on organizational performance. Self-administered questionnaire was used to collect the data to measure the constructs of variables. The target population of this study was the management level employees at one of the foremost engineering company in Sri Lanka. A sample of 104 employees were randomly selected for interviews comprising of the all three levels of top, middle and lower levels of management and few customers were randomly selected to measure their level of satisfaction of the services offered, to illustrate the organisational performance. The study applied quantitaive method and regression analysis to analyze data. Findings show that there is a significant positive relationship between workforce quality and orgnizaional performance as well as management quality and organizational performance.

Published in	Journal of Human Resource Management (Volume 6, Issue 1)
DOI	10.11648/j.jhrm.20180601.15
Page(s)	37-43
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2018. Published by Science Publishing Group

Keywords

Management Quality, Workforce Quality, Organizational Performance, Sri Lanka

References

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APA Style

Hewa Diddenige Upul Indrajith, Fauzul Mafasiya Fairoz. (2018). Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka. Journal of Human Resource Management, 6(1), 37-43. https://doi.org/10.11648/j.jhrm.20180601.15

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ACS Style

Hewa Diddenige Upul Indrajith; Fauzul Mafasiya Fairoz. Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka. J. Hum. Resour. Manag. 2018, 6(1), 37-43. doi: 10.11648/j.jhrm.20180601.15

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AMA Style

Hewa Diddenige Upul Indrajith, Fauzul Mafasiya Fairoz. Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka. J Hum Resour Manag. 2018;6(1):37-43. doi: 10.11648/j.jhrm.20180601.15

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@article{10.11648/j.jhrm.20180601.15,
  author = {Hewa Diddenige Upul Indrajith and Fauzul Mafasiya Fairoz},
  title = {Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka},
  journal = {Journal of Human Resource Management},
  volume = {6},
  number = {1},
  pages = {37-43},
  doi = {10.11648/j.jhrm.20180601.15},
  url = {https://doi.org/10.11648/j.jhrm.20180601.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20180601.15},
  abstract = {This research aims to enhance the understanding of the relationship between management quality and workforce quality on organizational performance. Self-administered questionnaire was used to collect the data to measure the constructs of variables. The target population of this study was the management level employees at one of the foremost engineering company in Sri Lanka. A sample of 104 employees were randomly selected for interviews comprising of the all three levels of top, middle and lower levels of management and few customers were randomly selected to measure their level of satisfaction of the services offered, to illustrate the organisational performance. The study applied quantitaive method and regression analysis to analyze data. Findings show that there is a significant positive relationship between workforce quality and orgnizaional performance as well as management quality and organizational performance.},
 year = {2018}
}

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TY  - JOUR
T1  - Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka
AU  - Hewa Diddenige Upul Indrajith
AU  - Fauzul Mafasiya Fairoz
Y1  - 2018/05/05
PY  - 2018
N1  - https://doi.org/10.11648/j.jhrm.20180601.15
DO  - 10.11648/j.jhrm.20180601.15
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 37
EP  - 43
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.20180601.15
AB  - This research aims to enhance the understanding of the relationship between management quality and workforce quality on organizational performance. Self-administered questionnaire was used to collect the data to measure the constructs of variables. The target population of this study was the management level employees at one of the foremost engineering company in Sri Lanka. A sample of 104 employees were randomly selected for interviews comprising of the all three levels of top, middle and lower levels of management and few customers were randomly selected to measure their level of satisfaction of the services offered, to illustrate the organisational performance. The study applied quantitaive method and regression analysis to analyze data. Findings show that there is a significant positive relationship between workforce quality and orgnizaional performance as well as management quality and organizational performance.
VL  - 6
IS  - 1
ER  -

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Author Information

Hewa Diddenige Upul Indrajith

Access Engineering PLC, Colombo, Sri Lanka
Fauzul Mafasiya Fairoz

Department of Management and Entrepreneurship, University of Ruhuna, Matara, Sri Lanka

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APA Style

Hewa Diddenige Upul Indrajith, Fauzul Mafasiya Fairoz. (2018). Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka. Journal of Human Resource Management, 6(1), 37-43. https://doi.org/10.11648/j.jhrm.20180601.15

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ACS Style

Hewa Diddenige Upul Indrajith; Fauzul Mafasiya Fairoz. Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka. J. Hum. Resour. Manag. 2018, 6(1), 37-43. doi: 10.11648/j.jhrm.20180601.15

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AMA Style

Hewa Diddenige Upul Indrajith, Fauzul Mafasiya Fairoz. Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka. J Hum Resour Manag. 2018;6(1):37-43. doi: 10.11648/j.jhrm.20180601.15

Copy | Download

@article{10.11648/j.jhrm.20180601.15,
  author = {Hewa Diddenige Upul Indrajith and Fauzul Mafasiya Fairoz},
  title = {Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka},
  journal = {Journal of Human Resource Management},
  volume = {6},
  number = {1},
  pages = {37-43},
  doi = {10.11648/j.jhrm.20180601.15},
  url = {https://doi.org/10.11648/j.jhrm.20180601.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20180601.15},
  abstract = {This research aims to enhance the understanding of the relationship between management quality and workforce quality on organizational performance. Self-administered questionnaire was used to collect the data to measure the constructs of variables. The target population of this study was the management level employees at one of the foremost engineering company in Sri Lanka. A sample of 104 employees were randomly selected for interviews comprising of the all three levels of top, middle and lower levels of management and few customers were randomly selected to measure their level of satisfaction of the services offered, to illustrate the organisational performance. The study applied quantitaive method and regression analysis to analyze data. Findings show that there is a significant positive relationship between workforce quality and orgnizaional performance as well as management quality and organizational performance.},
 year = {2018}
}

Copy | Download

TY  - JOUR
T1  - Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka
AU  - Hewa Diddenige Upul Indrajith
AU  - Fauzul Mafasiya Fairoz
Y1  - 2018/05/05
PY  - 2018
N1  - https://doi.org/10.11648/j.jhrm.20180601.15
DO  - 10.11648/j.jhrm.20180601.15
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 37
EP  - 43
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.20180601.15
AB  - This research aims to enhance the understanding of the relationship between management quality and workforce quality on organizational performance. Self-administered questionnaire was used to collect the data to measure the constructs of variables. The target population of this study was the management level employees at one of the foremost engineering company in Sri Lanka. A sample of 104 employees were randomly selected for interviews comprising of the all three levels of top, middle and lower levels of management and few customers were randomly selected to measure their level of satisfaction of the services offered, to illustrate the organisational performance. The study applied quantitaive method and regression analysis to analyze data. Findings show that there is a significant positive relationship between workforce quality and orgnizaional performance as well as management quality and organizational performance.
VL  - 6
IS  - 1
ER  -

Copy | Download